Last Updated: 2024/09/16
Welcome to Rysen Group’s Online Tech Shop. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1.1. These terms apply to all users of the website, including but not limited to customers, vendors, and merchants.
1.2. By using this site, you confirm that you are at least 18 years of age or accessing the site under the supervision of a legal guardian.
1.3. We reserve the right to modify or update these terms at any time, and your continued use of the site constitutes acceptance of any changes.
2.1. We strive to ensure all product descriptions, pricing, and availability are accurate and up to date. However, errors may occasionally occur.
2.2. In the event of an error in product information, we reserve the right to correct it and update your order accordingly. If there’s an impact on your purchase, we will notify you and provide the option to cancel or modify the order.
3.1. By placing an order, you agree to provide accurate billing and shipping information.
3.2. Orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason.
3.3. Payment must be made at the time of purchase. We accept [list accepted payment methods].
3.4. Prices are listed in ZAR and include applicable taxes unless stated otherwise.
4.1. Shipping costs and delivery times will vary based on your location and selected delivery option.
4.2. Once your order is shipped, you will receive a tracking number via email.
4.3. We are not responsible for shipping delays caused by third-party carriers or other factors beyond our control.
5.1. If you are not satisfied with your purchase, you may request a return within 7 days of receiving the product. Items must be unused, in original packaging, and in the same condition as received.
5.2. Refunds will be issued to the original payment method after we receive and inspect the returned item.
5.3. Certain items, such as software, digital products, or licenses, are non-refundable. Please review the specific product page for return eligibility.
6.1. Products may come with a manufacturer’s warranty. Please refer to the product’s documentation for warranty information.
6.2. For technical issues or support, please contact us at shop@rysen.co.za or 0713335550. We are here to help with any issues you encounter with your purchased products.
7.1. Rysen Group is not liable for any indirect, incidental, or consequential damages arising from your use of this website or purchase of products.
7.2. Our total liability to you for any damages shall not exceed the amount paid for the product that gave rise to the claim.
8.1. All content on this website, including but not limited to text, images, logos, and software, is the property of Rysen Group or its licensors and is protected by copyright laws.
8.2. You may not copy, reproduce, distribute, or use any part of this website without our written permission.
9.1. Your use of this website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information.
9.2. By using the website, you consent to the processing of your data as described in the Privacy Policy.
10.1. These terms are governed by the laws of South Africa. Any disputes arising from these terms or your use of the website will be resolved in the courts of Rysen's Jurisdiction.
If you have any questions regarding these terms, please contact us at:
Email: support@rysen.co.za
Phone: +27 71 333 5550
Address: 41 Constantia Main road, Wynberg
